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Deconstructing NLG Evaluation: Evaluation Practices, Assumptions, and Their Implications

2022-05-13 18:00:11
Kaitlyn Zhou, Su Lin Blodgett, Adam Trischler, Hal Daumé III, Kaheer Suleman, Alexandra Olteanu

Abstract

There are many ways to express similar things in text, which makes evaluating natural language generation (NLG) systems difficult. Compounding this difficulty is the need to assess varying quality criteria depending on the deployment setting. While the landscape of NLG evaluation has been well-mapped, practitioners' goals, assumptions, and constraints -- which inform decisions about what, when, and how to evaluate -- are often partially or implicitly stated, or not stated at all. Combining a formative semi-structured interview study of NLG practitioners (N=18) with a survey study of a broader sample of practitioners (N=61), we surface goals, community practices, assumptions, and constraints that shape NLG evaluations, examining their implications and how they embody ethical considerations.

Abstract (translated)

URL

https://arxiv.org/abs/2205.06828

PDF

https://arxiv.org/pdf/2205.06828.pdf


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