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A Framework of Customer Review Analysis Using the Aspect-Based Opinion Mining Approach

2022-12-20 07:54:58
Subhasis Dasgupta, Jaydip Sen
arXiv_CL
           
Abstract

Opinion mining is the branch of computation that deals with opinions, appraisals, attitudes, and emotions of people and their different aspects. This field has attracted substantial research interest in recent years. Aspect-level (called aspect-based opinion mining) is often desired in practical applications as it provides detailed opinions or sentiments about different aspects of entities and entities themselves, which are usually required for action. Aspect extraction and entity extraction are thus two core tasks of aspect-based opinion mining. his paper has presented a framework of aspect-based opinion mining based on the concept of transfer learning. on real-world customer reviews available on the Amazon website. The model has yielded quite satisfactory results in its task of aspect-based opinion mining.

Abstract (translated)

URL

https://arxiv.org/abs/2212.10051

PDF

https://arxiv.org/pdf/2212.10051.pdf

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