Abstract
There is a surge in interest in the development of open-domain chatbots, driven by the recent advancements of large language models. The "openness" of the dialogue is expected to be maximized by providing minimal information to the users about the common ground they can expect, including the presumed joint activity. However, evidence suggests that the effect is the opposite. Asking users to "just chat about anything" results in a very narrow form of dialogue, which we refer to as the "open-domain paradox". In this paper, we explain this paradox through the theory of common ground as the basis for human-like communication. Furthermore, we question the assumptions behind open-domain chatbots and identify paths forward for enabling common ground in human-computer dialogue.
Abstract (translated)
对开放式对话系统的开发受到最近大型语言模型的进步的推动,引起了浓厚的兴趣。开放式对话的目标是通过向用户提供最少的信息,最大化对话的开放性,包括假定的联合活动。然而,证据表明,这样做的效果是相反的。要求用户“随便聊聊”会导致非常狭窄的对话形式,我们称之为“开放式悖论”。在本文中,我们将通过共同基点作为人类相似性沟通的基础来解释这个悖论。此外,我们质疑开放式对话系统背后的假设,并识别在人类计算机对话中实现共同基点的道路。
URL
https://arxiv.org/abs/2303.11708
