Abstract
Search engines can quickly response a hyperlink list according to query keywords. However, when a query is complex, developers need to repeatedly refine the search keywords and open a large number of web pages to find and summarize answers. Many research works of question and answering (Q and A) system attempt to assist search engines by providing simple, accurate and understandable answers. However, without original semantic contexts, these answers lack explainability, making them difficult for users to trust and adopt. In this paper, a brain-inspired search engine assistant named DeveloperBot based on knowledge graph is proposed, which aligns to the cognitive process of human and has the capacity to answer complex queries with explainability. Specifically, DeveloperBot firstly constructs a multi-layer query graph by splitting a complex multi-constraint query into several ordered constraints. Then it models the constraint reasoning process as subgraph search process inspired by the spreading activation model of cognitive science. In the end, novel features of the subgraph will be extracted for decision-making. The corresponding reasoning subgraph and answer confidence will be derived as explanations. The results of the decision-making demonstrate that DeveloperBot can estimate the answers and answer confidences with high accuracy. We implement a prototype and conduct a user study to evaluate whether and how the direct answers and the explanations provided by DeveloperBot can assist developers' information needs.
Abstract (translated)
URL
https://arxiv.org/abs/2012.13529
