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Content Selection Network for Document-grounded Retrieval-based Chatbots

2021-01-21 03:47:06
Yutao Zhu, Jian-Yun Nie, Kun Zhou, Pan Du, Zhicheng Dou
       

Abstract

Grounding human-machine conversation in a document is an effective way to improve the performance of retrieval-based chatbots. However, only a part of the document content may be relevant to help select the appropriate response at a round. It is thus crucial to select the part of document content relevant to the current conversation context. In this paper, we propose a document content selection network (CSN) to perform explicit selection of relevant document contents, and filter out the irrelevant parts. We show in experiments on two public document-grounded conversation datasets that CSN can effectively help select the relevant document contents to the conversation context, and it produces better results than the state-of-the-art approaches. Our code and datasets are available at this https URL.

Abstract (translated)

URL

https://arxiv.org/abs/2101.08426

PDF

https://arxiv.org/pdf/2101.08426.pdf


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