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Data-Driven Simulation of Ride-Hailing Services using Imitation and Reinforcement Learning

2021-04-06 16:49:26
Haritha Jayasinghe, Tarindu Jayatilaka, Ravin Gunawardena, Uthayasanker Thayasivam

Abstract

The rapid growth of ride-hailing platforms has created a highly competitive market where businesses struggle to make profits, demanding the need for better operational strategies. However, real-world experiments are risky and expensive for these platforms as they deal with millions of users daily. Thus, a need arises for a simulated environment where they can predict users' reactions to changes in the platform-specific parameters such as trip fares and incentives. Building such a simulation is challenging, as these platforms exist within dynamic environments where thousands of users regularly interact with one another. This paper presents a framework to mimic and predict user, specifically driver, behaviors in ride-hailing services. We use a data-driven hybrid reinforcement learning and imitation learning approach for this. First, the agent utilizes behavioral cloning to mimic driver behavior using a real-world data set. Next, reinforcement learning is applied on top of the pre-trained agents in a simulated environment, to allow them to adapt to changes in the platform. Our framework provides an ideal playground for ride-hailing platforms to experiment with platform-specific parameters to predict drivers' behavioral patterns.

Abstract (translated)

URL

https://arxiv.org/abs/2104.02661

PDF

https://arxiv.org/pdf/2104.02661.pdf


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