Every supervised fine-tuning run forces the same chain of decisions, such as learning rate, batch size, LoRA or full fine-tuning, how many epochs, which optimiser, and what data to feed the model. Each of these is typically rediscovered from scratch for every new model and dataset. Here we measure them under one instrument: a sweep that varies one lever at a time, and spans dense and mixture-of-experts models in two families (Qwen3 and Llama), on four real-world customer SFT datasets, for both LoRA and full fine-tuning. These datasets give a controlled testbed: each task carries an evaluation built with the customer, and its training data is produced by iterative supervised fine-tuning that refines model outputs until they pass that evaluation, so the supervised target is internally consistent and the task judge we report against is the criterion the data was built to satisfy. We ask how the optimal learning rate and batch size move with model scale, family, and data, and whether one selection rule transfers across them; what LoRA trades against full fine-tuning, and how its rank and alpha set what the adapter can learn; whether validation loss (or other metrics, such as loss landscape flatness) faithfully ranks downstream quality; whether post-training gains scale with model size and data volume, on a model ladder extended through mixtures-of-experts to 235B parameters; how many epochs to train before general instruction-following erodes; and whether a geometry-aware optimiser improves on AdamW. Each recommendation is paired with a measure of its uncertainty.
https://arxiv.org/abs/2609.01244
Scaling Transformers has driven large gains in language modeling, but transplanting this to behavior-sequence modeling in production ranking is challenging: recommendation differs in signal quality, where behavior sequences are noisy, temporally irregular, and sparsely supervised, and in computation asymmetry, where each request scores many candidates against one shared user history under tight latency budgets. We propose ReST, a recommendation-native Transformer scaling framework. For signal quality, it introduces a sequence encoder with dual-gated attention, rotary positional and temporal embedding, stabilized residual normalization, and training-only auxiliary objectives. For computation asymmetry, it factorizes ranking into a heavy reusable encoder and a lightweight cross decoder with projection-free KV attention and token-specific parameterization, coupling user-level shared-prefix training with shared-prefix serving for compute-once, decode-many-times ranking. Across industrial and public benchmarks, ReST achieves higher accuracy and scales more consistently along sequence length, depth, and width, where LLM-style Transformer blocks saturate. A one-week online A/B test on a production advertising platform improves online AUC by 1.31% and lifts a core revenue metric by 11.93% within a 50 ms P99 budget; ReST has since been fully deployed in production, showing that behavior-sequence scaling remains a promising, under-exploited axis for production ranking.
https://arxiv.org/abs/2609.01240
Clinical trials are essential for advancing cancer care and drug development, but many fail because of insufficient patient enrollment. While there is growing interest in using AI to support patient recruitment, existing systems largely perform eligibility assessment alone and have rarely been evaluated in real-world oncology workflows. Here we present TrialGPT 2.0, an AI-assisted clinical trial recommendation system designed for real-world deployment. Rather than asking only whether a patient may qualify, the system also assesses which trials warrant further consideration given the patient's current clinical needs and local workflow priorities, and provides structured, inspectable explanations for expert review. Importantly, we evaluated TrialGPT 2.0 retrospectively and prospectively across multiple oncology-focused settings, spanning government, academic cancer-center, patient-advocacy, and NIH referral workflows. In retrospective multicenter cohorts comprising 288 cases, TrialGPT 2.0 retrieved at least one clinician-recommended trial in its top 10 recommendations for approximately 91% of cases while reducing clinician screening time by 55.0%. In a six-month prospective evaluation embedded in an active precision oncology tumor board, TrialGPT 2.0 contributed additional trial opportunities missed by the routine workflow, expanding patient access to clinical trial participation by 90.9%. To support scientific reproducibility, we also introduce NIH-TrialBench, a clinician-authored dataset comprising 126 diverse synthetic patient vignettes and matching scenarios from 11 NIH Institutes and Centers. Together, these results support the value of AI to assist clinical trial matching by improving clinician efficiency and identifying frequently overlooked trial opportunities, ultimately helping to expand and accelerate accrual to cancer trials.
https://arxiv.org/abs/2609.01202
User representation pre-training has become a fundamental paradigm for alleviating data sparsity in downstream personalization tasks. However, existing studies predominantly focus on single-app or app-level behaviors, overlooking the inherently cross-source and multi-granular nature of user activities on mobile devices. At the device level, user intent emerges from complex interactions among heterogeneous behavior sources and hierarchical action structures, posing challenges that cannot be addressed by conventional app-centric modeling. To tackle this issue, we propose CM-PTM, a novel Cross Multi-source Behavior Pre-Training Model tailored for mobile game user representation learning on device-level behavioral logs. CM-PTM employs hierarchical cascaded mask-then-predict proxy tasks that first infer the source of the next behavior and then progressively refine predictions at the app-action level. This design enables unified modeling of cross-source dependencies and fine-grained behavioral dynamics within a single pre-training paradigm. Extensive experiments on large-scale real-world mobile datasets demonstrate that CM-PTM effectively captures users' endogenous interests and consistently delivers significant performance gains on downstream mobile game recommendation tasks.
https://arxiv.org/abs/2609.01057
Personalized video recommendation predicts user preference at the video level, while temporal video grounding localizes query-relevant moments. However, strong localization does not establish whether the retrieved moment constitutes valid evidence for recommending the video to a particular user. We study counterfactual behavior-grounded evidence retrieval, which separates where personalized evidence occurs from whether such evidence exists and evaluates whether model predictions respond consistently when that evidence is replaced. We introduce CBGER-10K, containing 5,000 controlled factual--counterfactual pairs for 3,026 users, where each pair replaces only the focal behavior-supported segment while preserving the user, temporal position, and hard distractors. We further propose CBGER, a compact framework that decouples segment-level localization from video-level evidence estimation and learns both through structured counterfactual supervision. CBGER achieves $0.4432$ MRR, $0.6977$ Pair Accuracy, and $0.6987$ Intervention Consistency across five adapted personalized-highlight and temporal-grounding baselines. Notably, compared with QD-DETR, its MRR improvement is not statistically significant, while Pair Accuracy improves by $11.03$ points. These results show that accurate temporal localization does not necessarily imply reliable personalized evidence existence, motivating explicit evaluation of Whether alongside Where.
https://arxiv.org/abs/2609.00996
Large language models are increasingly used as interactive recommender assistants. Their evaluation should therefore go beyond plausible item recommendation and test whether they can recognize flawed recommendation requests. Existing recommender benchmarks mainly assess ranking, generation, or preference satisfaction, while existing error-detection benchmarks are usually not grounded in recommendation-specific user and candidate evidence. To address this gap, we introduce RPCBench, a benchmark for evaluating Recommender-Premise Critique: the ability to detect, diagnose, and properly handle faulty premises in natural-language recommendation requests. RPCBench contains evidence-grounded test instances from five recommendation domains and covers ten types of premise failures. Each instance provides a visible recommendation context and a corrupted user query. We further design a fine-grained evaluation framework that measures proactive detection, error localization, post-detection handling strategy, and evidence faithfulness. Through a systematic evaluation of 11 LLMs, we find that proactive detection is the main bottleneck in Recommender-Premise Critique, and models perform worst on underspecified-premise errors. We also observe that target-critical information density matters more than redundant evidence, and that longer reasoning does not monotonically improve critique quality: performance peaks at intermediate reasoning length, while overly long reasoning is accompanied by an overthinking penalty. The code is available at this https URL.
https://arxiv.org/abs/2609.00918
We investigate the role of conversational context modeling in user preference tracking for Conversational Recommendation Systems (CRSs). In this regard, we propose DREAMS, a novel tree-structured context modeling framework that explicitly captures user preference evolution throughout multi-turn interactions. DREAMS introduces two specialized node types to support the two fundamental objectives of CRSs: preference elicitation and preference exploitation. Specifically, elicitation nodes leverage Monte Carlo Tree Search (MCTS) to strategically explore conversational actions and infer latent user preferences, while exploitation nodes employ LLM-based refinement to transform the tracked preference state into structured retrieval queries for recommendation. Extensive experiments on benchmark datasets demonstrate the effectiveness of DREAMS and its design.
https://arxiv.org/abs/2609.00618
Artificial intelligence systems increasingly enact market-facing promises through chatbots, recommendation systems, automated decisions, and generative interfaces. Their failures, misuse, and misrepresentation raise a question that conventional brand-crisis models do not fully specify: how do stakeholders assign responsibility when technical causation, customer-facing control, and governance duties are distributed across an AI system, developer, deployer, vendor, and user? This conceptual paper develops a sociotechnical process theory from a structured, federated scoping synthesis of verified academic and primary sources. It distinguishes an AI/algorithmic incident from an AI-related organisational crisis and, in turn, from an AI-related organisational scandal. The framework proposes that incident configuration shapes actor-specific attribution; attribution informs capability, integrity, fairness, and relationship appraisals; and public moralisation may, but need not, escalate an incident into scandal. The theory offers a reconciliation of findings that algorithm involvement can buffer negative brand reactions in some settings while robot and chatbot failures can redirect responsibility to an associated firm in others. It introduces accountable transparency as a proposed response configuration that combines timely notice, an intelligible account, role-responsibility acknowledgement, remedy, evidence of correction, and recourse. The evidence supports conditional, proximal inferences about blame, trust, satisfaction, firm evaluation, and communication credibility more strongly than claims about durable reputation, brand equity, or market performance.
https://arxiv.org/abs/2609.00510
As algorithms increasingly mediate competitive decision-making, their influence extends beyond individual outcomes to shaping strategic market dynamics. In our experiment, we examined how algorithmic advice affects human behavior in a classic economic game with a unique, non-collusive, and analytically traceable equilibrium. Participants (N = 129) played a Cournot quantity competition with equilibrium-aligned or strategically biased algorithmic recommendations. While individualized equilibrium advice supported stable convergence, collusively downward-biased advice led to sustained underproduction and supracompetitive profits - hallmarks of tacit collusion. Participants' quantities converged faster and more consistently toward individualized than collective equilibrium advice, potentially due to an objective quality advantage or greater perceived ownership of the former. These findings demonstrate that algorithmic advice can function as a strategic signal, shaping coordination even without explicit communication. The results echo real-world concerns about algorithmic collusion and underscore the need for careful design and oversight of algorithmic decision-support systems in competitive environments.
https://arxiv.org/abs/2511.09454
Large Language Models (LLMs) are increasingly used as conversational search engines for academic literature, yet whether they judge papers on content or on authority signals has not been tested causally. We investigate authority bias: systematic preference for papers based on author prestige, venue, and citations rather than content. Holding title and abstract constant, we vary authority metadata across three counterfactual conditions (original, flipped, boosted) over eight LLMs (five open-weight and three frontier closed-weight) in an in-context, single-turn, top-1 recommendation setting. Our experiments show that authority bias is substantial and directional, varies markedly across models, and is only partially addressable through prompt-level debiasing. We further document a say-do gap: debiasing instructions suppress authority mentions far faster than authority-driven flips, so surface auditing systematically underestimates behavioral bias.
https://arxiv.org/abs/2609.00248
Large language models (LLMs) offer promising clinical decision support but remain vulnerable to hallucinated facts, unsupported recommendations, and citation errors. We present DIASENTINEL, a fully on-premise multi-agent system for one-year type 2 diabetes mellitus (T2DM) risk screening and guideline-grounded report generation from electronic health records (EHRs). The system integrates calibrated risk prediction, deterministic clinical signal extraction, Reciprocal Rank Fusion over American Diabetes Association (ADA) guidelines, and a hybrid verification layer combining rule-based checks with LLM entailment. The demonstration provides a real-time batch-screening dashboard and an interactive patient report interface with cited recommendations, verification results, and raw EHR comparison. DIASENTINEL demonstrates a practical framework for reliable, auditable, and privacy-preserving LLM-based clinical decision support.
https://arxiv.org/abs/2608.31128
Repurchase recommenders in e-commerce are commonly framed as a binary question asking "will this customer buy this item within W days", a formulation that requires a separately trained model for every horizon of interest. We replace this stack with survival models that predict time-to-repurchase directly, and evaluate them on millions of customers from a major grocery e-commerce platform across more than thirty ablation configurations. Our study makes three contributions. First, an empirical hazard analysis reveals a slightly decreasing marginal hazard (k ~ 0.9), differing from the common intuition that grocery items become more likely to be repurchased the longer since the last purchase (increasing hazard, k > 1). Log-Normal achieves the best marginal fit (R^2 = 0.998) and the best ranking, despite Weibull providing the best conditional residual fit, revealing an apparent discrepancy we analyze in detail. Second, a single Accelerated Failure Time (AFT) model replaces three per-horizon binary classifiers, matching or exceeding each at its own horizon while using roughly 3x fewer total trees. Feature importance reshuffles under the survival objective: channel-cadence and recency signals rise while aggregate frequency counts fall. Third, a 4-parameter parametric calibration maps raw survival CDFs to per-horizon probabilities with zero cross-horizon monotonicity violations. Calibration quality varies by an order of magnitude across the AFT family: Exponential AFT (Weibull k=1) achieves expected calibration error (ECE) ~1e-4, roughly 10x lower than Log-Normal, while ranking metrics agree within 0.3% relative. We adopt Exponential AFT for probability-consuming surfaces and Log-Normal for pure ranking, exposing a principled calibration-ranking trade-off within a single AFT family.
https://arxiv.org/abs/2608.28393
Counterfactual explanations (CEs) are widely used in explainable artificial intelligence (AI) to show how a model's outputs would change if the input features were manipulated. This technique is used for a range of tasks such as debugging models, explaining predictions, justifying decisions, and providing algorithmic recourse. In this paper, we explore the normative legitimacy of employing counterfactuals in real-life model deployment settings. We discuss the different stakes involved in these different purposes for which CEs are commonly employed, and find stricter requirements for justification and recourse. In particular, we find that naive application of CEs for justification and recourse can lead to ignoring contestable choices made throughout the machine learning (ML) pipeline, thus obfuscating that decisions and counterfactuals for those decisions are also artifacts of an organization's materialized design and governance choices. We demonstrate this with four empirical experiments involving interventions at stages of the ML pipeline ``upstream" of the explanation itself, and show that these affect the generated counterfactuals. We find that an organization's choices on measurement models for feature and labels, business requirements, model validation, and the metric of model success have as much or more impact on the generated counterfactuals as the specifics of the generating method. Our findings underline the need to account for such choices upon providing justification and recourse, providing a stark reminder of the relational nature of these tasks. As putative justifications or recourse recommendations, CEs do not provide adequate answers to some important "why"-questions because they preclude consideration of whether the decision-maker ought to have acted differently.
https://arxiv.org/abs/2608.30956
LLMs are increasingly used for interpersonal advice and as tools for studying social behavior across languages and cultures. A common shortcut for eliciting language- or culture-related variation is to ask a model to answer as a native speaker. We test whether this native-speaker persona reproduces the outputs obtained when models instead generate advice in the target language and translate the response back into English. Using 600 interpersonal advice questions across 13 languages and eight LLMs, we compare native-language generation followed by translation (NL) with native-speaker persona prompting (NP), measuring linguistic style, behavioral scaffolding, and forced-choice action recommendations. We find that NP and NL are not interchangeable. Compared to NL, NP often increases lexical social cues, including affiliation and positive tone, while reducing qualities such as concreteness and social attunement; NP also provides less actionable scaffolding in open-ended advice. In forced-choice scenarios, NP changes which action the model selects, favoring confrontation over redirection, with effect sizes varying across languages, topics, and models. Our results show that cross-lingual elicitation strategy is a consequential methodological choice that can change both how advice is framed and which actions models recommend.
https://arxiv.org/abs/2608.30873
Building language technologies and conducting NLP research for low-resource languages---particularly when led by native speakers or involving participatory research practices---are often framed as means of addressing inequality, serving local communities, and, at times, contributing to *decolonisation*. In this paper, we examine recently published NLP and ML papers, focusing on the narratives used to characterise multilinguality, low-resource languages, and underrepresented cultures. We propose a framework for analysing research framings and identify recurring rhetorical patterns that may hinder accountability and constrain equitable knowledge production for---and by---underserved communities. We further assess the evidential basis of assertions regarding community benefit and find that such statements are often weakly supported or left unsubstantiated. Although community ownership and participation are frequently presented as key objectives, our analysis, supported by statistics from the ACL Anthology, suggests that research outputs more often prioritise resource creation and benchmarking---important but distinct goals---over evidence of broader structural change. We conclude by offering practical recommendations to help authors, reviewers, and readers critically assess these assertions and avoid potentially misleading framings.
https://arxiv.org/abs/2608.30866
Large language models (LLMs) are increasingly used as rerankers in conversational recommender systems, yet measured gains depend strongly on the retrieval and inference protocol. On the ReDial conversational movie recommendation benchmark, we compare proprietary, open-weight, and fine-tuned LLM rerankers with collaborative-filtering and sequential baselines in a shared retrieve-then-rerank pipeline. We vary candidate-pool size, first-stage retriever, and decoding temperature. With a shared semantic top-250 candidate pool and strict candidate-aware scoring, the best proprietary reranker reaches NDCG@10 of 0.1497, compared with 0.0939 for the strongest non-LLM baseline. The same reranker reaches 0.2925 in zero-shot generation, showing that unconstrained scoring can yield a much larger apparent advantage than matched-pool evaluation. No evaluated open-weight LLM outperforms the tuned shallow autoencoder baseline under this protocol. For the strongest proprietary and open-weight rerankers, switching from semantic to collaborative-filtering candidates raises NDCG@10 by more than 50%, showing that measured reranker performance is highly sensitive to candidate generation. For the best proprietary reranker, raising temperature from 0 to 1.0 increases top-10 Jaccard distance from 0.0900 to 0.1240 while mean NDCG@10 changes negligibly, whereas weaker LLMs show larger degradation. These ReDial results support treating candidate generation, candidate-pool size, scoring policy, and decoding configuration as required reporting fields rather than implementation details.
https://arxiv.org/abs/2609.00086
Unified recommendation models aim to jointly model non-sequential multi-field features and sequential user behaviors, but existing interaction-centric designs mainly focus on mixing heterogeneous tokens within each layer. We argue that scalable unified recommendation also requires controlling how intent information is carried, filtered, and preserved across stacked blocks. Inspired by flow-based representation dynamics, we introduce feature transport, a view that treats deep unified recommendation as a discrete context-conditioned representation evolution process. We propose CRAFT, a Contextual Residual Adaptive Feature Transport block, which summarizes non-sequential features into a reliability-aware contextual field and uses it to generate residual displacement and memory-preserving signals for intent and sequence representations. In this way, non-sequential context acts as an active controller of representation evolution rather than a passive object of interaction. In the TAAC2026 advertising recommendation competition, CRAFT achieves a test AUC of 0.838090, surpassing the previous leaderboard-best score of 0.83798. Scaling experiments further show that CRAFT benefits from both depth and width expansion: stacking CRAFT to six blocks improves test AUC to 0.838148, while increasing the hidden dimension reaches 0.838106. These results demonstrate the effectiveness, scalability, and generalization potential of the feature transport paradigm. Source code: this https URL
https://arxiv.org/abs/2609.01655
Large language models (LLMs) exhibit strong semantic reasoning and open-ended generation abilities, but aligning these abilities with structured sequential generation remains challenging. This challenge is particularly evident in out-of-town (OOT) POI sequence generation, where a model must infer transferable travel intent from a user's hometown behaviors, adapt to cross-city interest drift, and generate a coherent destination trajectory under structural constraints. Existing approaches either rely on latent ID-based transfer with limited interpretability or directly use LLMs for sequence generation without explicitly grounding inferred semantics into position-aware predictions. To address this gap, we propose SemPOI-RL, a framework that aligns LLM semantic reasoning with structured sequence generation for interpretable OOT recommendation. Specifically, we first fine-tune an LLM to infer destination-oriented travel styles from users' hometown trajectories, using natural language as an interpretable semantic intermediate. We then introduce a Semantic POI Alignment Module (SPAM) to ground these inferred styles into a style-conditioned masked autoencoder for position-aware trajectory generation. Finally, we apply reinforcement learning with recommendation-oriented rewards to align LLM-generated styles with downstream sequence quality. Experiments on two real-world datasets show that SemPOI-RL consistently outperforms both traditional recommenders and direct LLM baselines, while providing interpretable style attribution across different phases of a trip. The code is available at this https URL .
https://arxiv.org/abs/2608.30399
Next-basket repurchase recommendation is commonly formulated as a ranking task: given a customer's purchase history, the system ranks previously purchased items that may be needed again. In production settings, however, ranking accuracy is only one component of recommendation quality. Customers may also benefit from concise evidence about why an item is recommended now. Large language models (LLMs) offer a potential way to surface such evidence through feature-based, human-readable rationales grounded in interpretable behavioral signals. We construct repurchase features spanning cadence, frequency, recency, user behavior, and item popularity, and evaluate LLMs on two public grocery datasets and one proprietary retail dataset. We investigate (1) whether off-the-shelf LLMs can use these features as next-basket scorers relative to heuristic and supervised rankers, and (2) whether LLM-cited features carry outcome-grounded ranking signal. For the latter, we compare LLM-cited features with model-specific attribution methods under a cross-model feature-masking protocol that measures ranking degradation after masking selected features. Our results show that LLM scores are not competitive with supervised rankers, suggesting that off-the-shelf LLMs should not be used as standalone repurchase recommenders. However, changes in prompt and evidence representation can improve outcome-grounded feature-masking results in some settings even when ranking performance does not improve; the effect is dataset-dependent and does not consistently match attribution baselines. These findings suggest a practical role for LLMs as validated explanation components rather than primary rankers, with rationale quality evaluated separately from ranking accuracy.
https://arxiv.org/abs/2608.30333
When a generative search interface answers a commercial question, which market's products it names is decided before the model reasons about the products. We report a controlled probe of 234 runs against the logged-out ChatGPT web interface and the OpenAI API, collected on 29 and 30 August 2026 across four exit countries and six query languages, with six identical runs per cell. Three results. First, the top recommendation is unstable: it changed across six identical runs on four of six prompts, and that rate was identical in the browser interface and in the API with web search both enabled and disabled, so instability is a property of the system and not of the surface. Second, query language, and not location, decides whether local suppliers appear at all. Where the query language matched the country, a global brand won 1 of 24 runs; asked in English on the same connections, local brands took 0 of 6 runs in Estonia and Turkiye. Third, language and location are separable and act on different things: holding the query language fixed and moving only the exit IP moves the market whose brands are named while the answer stays in the query language. We show this on two unrelated pairs, Turkish asked from Berlin and Russian asked from Tallinn, and in both the answer names the resident country's suppliers. A minority language occupies a middle tier: Russian asked from Estonia names an Estonian supplier in 4 of 6 runs and a global one in all six, where Estonian names a local supplier in every run and English names none. A negative control in a second category, coded with the same instrument, shows no language effect at all, and disconfirms our own expectation: that category does have domestic suppliers and none was named in any language, which points the explanation at whether a category is nationally regulated rather than at whether it is nationally supplied.
https://arxiv.org/abs/2608.30052