Abstract
Modern voice assistants may be shared by multiple users and should be able to answer questions about earlier conversations such as "When did I originally plan to leave?" or adapt their behavior to individual users based on past interactions. This requires more than retrieving a topically similar passage: the assistant must identify the current speaker, recover the relevant past state, and distinguish it from later revisions. We present PERSIST, a persistent memory system for multi-session, multi-speaker spoken dialogue that explicitly models Who, What, and When. PERSIST structures cross-session histories into readable event records and retrieves them with a 3W joint scoring mechanism that combines semantic content, acoustic speaker identity, and temporal state. For real-time full-duplex interaction, PERSIST further reuses intermediate representations from the dialogue backbone, avoiding query-audio re-encoding and reducing retrieval latency from 578.42 ms to 7.03 ms. We also introduce SpokenTrace, a diagnostic benchmark that factorizes evaluation along memory tasks and speaker-query types, exposing failures in recall, speaker attribution, and temporal-state tracking. On SpokenTrace, PERSIST achieves 85.08% end-to-end task accuracy and improves all-support EM@3 from 49.01% with BGE-large to 82.10%.
Abstract (translated)
URL
https://arxiv.org/abs/2610.07725
