Warning: This paper contains examples of stereotypes and social bias. LLMs are increasingly used in interactive settings by the general public, making the evaluation of model behavior in multi-turn conversational scenarios important for safety, including stereotyping-related harms. However, existing multi-turn social bias evaluations often rely on pre-specified or template-based user inputs that do not adapt to model responses and typically assume a fixed dialogue length in advance. In this paper, we study social bias dynamics in response-conditioned multi-turn interactions using a controlled evaluation protocol that generates follow-up user queries from the evolving dialogue history and allows evaluation over variable numbers of turns. Experimental results show that LLMs exhibit social bias even in coherent, response-conditioned multi-turn interactions, revealing late-emerging bias, non-monotonic bias patterns, and bias re-emergence. These results motivate evaluations that extend beyond fixed-turn, pre-scripted protocols. Our findings highlight the importance of analyzing social bias as a turn-level dynamic phenomenon.
https://arxiv.org/abs/2609.18649
Real-world recommendation scenarios are commonly grounded in shared physical environments during user-recommender interactions. This motivates situated conversational recommendation (SCR), a complex task requiring recommender assistants to jointly reason over dialogue history, co-observed scenes, and in-scene item attributes. However, current approaches struggle with this setting due to two intertwined challenges: accurately understanding situated user preferences throughout the conversation and generating responses that simultaneously satisfy user needs and grounded situations. To this end, we propose Re2A, a framework that formulates SCR as a structured reason-then-align process. We introduce rubric-based preference reasoning, which uses automated rubrics to guide the model toward producing explicit preference states. Based on these states, we propose a preference-conditioned optimization to align response generation with dual objectives: user preference satisfaction and situation consistency. Extensive experiments on two SCR datasets demonstrate that Re2A consistently outperforms state-of-the-art methods, delivering more precise, context-aware conversational recommendations. Our code is available at this https URL.
https://arxiv.org/abs/2609.18249
Agentic AI systems often approach the same task through multiple workflows that differ in reasoning strategy, verification structure, and compute cost. A natural deployment policy is to use the workflow with the highest average performance, but this can be suboptimal because different workflows may succeed on different instances. We study a portfolio-and-selector paradigm in which a firm runs multiple workflow executions and selects the final answer after observing their outputs. Additional executions may uncover correct answers that the best standalone workflow misses, but they consume compute and introduce plausible distractors that complicate final selection. We formulate this as a workflow portfolio problem in which the firm jointly chooses run size and allocation across workflow types. We summarize selector quality through an odds-lift index and derive sharp bounds on the value of workflow variety. For finite workflow pools, we develop exact formulations, linear programming relaxations, randomized rounding procedures, and computable performance certificates. For large implicit workflow classes, we derive a finite-dimensional dual and an ellipsoid method using a pricing oracle to identify workflows with high weighted accuracy net of recurring compute cost. Under a weak condition, the method obtains a near-optimal solution to the relaxation with polynomially many oracle calls. We evaluate the framework on three datasets: ABCD, Schema-Guided Dialogue, and HotpotQA. Relative to the best standalone workflow, portfolio optimization improves held-out selector accuracy by 3.1, 7.5, and 0.9 percentage points, respectively. Dual-guided workflow generation adds 3.5 points on ABCD and 24.1 on HotpotQA, with no additional gain on Schema-Guided Dialogue.
https://arxiv.org/abs/2609.18126
In collaborative tasks with asymmetric information, participants coordinate their understanding through interaction. We ask whether gaze provides evidence about grounding across two such tasks. Working from discrete behavioral annotations, we map HCRC MapTask (Anderson et al., 1991) and MUNDEX (Türk et al., 2023) into a shared partner/task/away vocabulary and compute gaze features around task-relevant dialogue units. In both corpora, aligned reference interpretations (MapTask) and UND (understood) judgments (MUNDEX) are associated with more task-directed gaze and with less partner-directed gaze, lower gaze entropy, and fewer gaze transitions. The associations are clearest for the participant leading the task: in giver-produced references, and in explainer judgments, which also co-vary with the explainee's gaze. In same-speaker MapTask reference chains, the speaker's gaze entropy is lower at the mention where a previously non-aligned referent becomes aligned. The best gaze feature groups improve modestly over controls under grouped cross-validation: temporal features in MapTask and raw proportions in MUNDEX. Because effects are small and several weaken when recurring participants rather than dialogues are the unit of inference, we treat gaze as one contributing cue to grounding, to be interpreted alongside task and dialogue context.
https://arxiv.org/abs/2609.18011
AI agents are usually evaluated by whether they complete a task. In interactive service settings, a successful agent can still frustrate users by asking repeated questions, performing redundant searches, or making avoidable revisions. We introduce RideWay, an efficiency-centered benchmark for ridehailing agents in a stateful tool-calling environment, together with Efficiency Utility, a success-gated metric that discounts successful trajectories for excess tool calls and user-facing turns relative to task-specific reference effort. Human paired preferences calibrate the relative penalties, reflecting an aggregate service-workflow trade-off: extra dialogue often creates visible friction, whereas extra tool use can sometimes verify constraints or preserve user intent. Across 58 tasks and 24 models, the fitted penalty for excess turns is about twice that for excess tool calls. On task-disjoint held-out preferences, Efficiency Utility achieves 78.7% accuracy overall: 90.6% when trajectories differ in turns, but chance-level accuracy when they differ solely in tool calls - the axis on which human annotators agree least. RideWay therefore makes interaction efficiency measurable alongside task success, while exposing the boundary of count-based tool-use evaluation.
https://arxiv.org/abs/2609.17985
Emotion recognition in conversation (ERC) is a production capability behind agent-assist prompts, escalation routing, and post-call analytics in contact-center-as-a-service (CCaaS) platforms, where cost and latency constraints matter as much as accuracy. We report a systems-level comparison of three deployment options for dialogue-contextual ERC: a low-cost stacked ensemble (sentence embeddings, windowed context, RandomForest/XGBoost/logistic-regression stacking), off-the-shelf LLM prompting (GPT-4o-mini; zero-shot, few-shot, chain-of-thought), and a confidence-gated hybrid that escalates only the ensemble's least-confident predictions to the LLM - modeled on IVA-to-human-agent escalation policies used in production contact centers. On IEMOCAP, the ensemble significantly outperforms every LLM configuration (0.595 vs. 0.460-0.536 weighted F1, p < 0.0001) at a fraction of the cost and sub-10ms latency; on MELD and CMU-MOSI the ranking reverses, showing neither pure system is a safe default. The confidence-gated hybrid resolves this by Pareto-dominating both pure systems on all three datasets (0.620, 0.643, 0.824 weighted F1) while routing the majority of traffic through the near-zero-cost ensemble, translating to roughly $10-85 per million utterances versus $99-170 for an LLM-only pipeline. The escalation policy is not an opaque cost/accuracy dial: escalated turns disproportionately follow an emotion or sentiment shift, giving operators an interpretable, auditable routing signal, and the ensemble's confidence is well-calibrated and safely under- rather than over-confident. The pattern holds across three datasets and two LLM providers. Confidence-gated cascading is established in general ML systems; our contribution is showing it transfers cleanly to dialogue-contextual ERC, yielding a concrete deployment recipe for CCaaS and conversational-AI platforms deciding how to allocate LLM spend.
https://arxiv.org/abs/2609.17977
Full-duplex spoken dialogue systems must distinguish interruptions that require yielding the floor from backchannels that permit continued speaking. Existing benchmarks typically evaluate events independently and may therefore reward fixed action preferences rather than context-sensitive decisions. We introduce ECHO, a paired diagnostic benchmark for Chinese full-duplex turn-taking. ECHO pairs examples with the same overlap transcript but contrasting preceding multi-turn dialogue contexts, with one requiring Yield and the other Keep. It additionally includes off-talk examples for diagnosing unnecessary yielding. We introduce pair accuracy, which requires correct decisions on both members of a pair and assigns no credit to constant-action policies. Experiments on multiple full-duplex systems show that most exhibit a pronounced bias toward \textsc{Yield}, performing substantially better on interruptions than on backchannels, while another system remains comparatively balanced. These findings demonstrate that interruption-only evaluation can overestimate practical turn-taking reliability. ECHO and its metadata will be publicly released.
https://arxiv.org/abs/2609.17360
Multimodal counselor response generation (MCRG) aims to generate an appropriate counselor response from multimodal dialogue histories. Progress is limited by two gaps: first, existing datasets rarely capture sustained, human-recorded counseling interactions conducted by qualified counselors; Second, existing methods do not explicitly optimize consistency between counseling reasoning and the generated response, potentially undermining the reliability of MCRG systems. Thus, we introduce MOCC, a multimodal counseling conversation corpus containing over 200 hours of interactions involving 154 credential-verified counselors. Based on MOCC, we propose MOCC-R1, a two-stage framework for optimizing reasoning-response consistency. Cold-start supervised fine-tuning trains the model to generate a structured trajectory consisting of client-state understanding, a response intent that links a counseling principle to a planned action, and the final response. Reinforcement learning (RL) then rewards grounded plan coherence and plan execution, encouraging the inferred state and plan to be supported by the dialogue context and the response to realize that plan. Experiments demonstrate the effectiveness of the proposed MOCC-R1.
https://arxiv.org/abs/2609.17180
As Large Language Models (LLMs) increasingly serve as primary knowledge retrieval interfaces, their robustness against \textit{persuasion attacks}---attempts to inject misinformation or enforce counterfactuals---has become a critical safety concern. Existing red-teaming frameworks typically evaluate models in multi-turn dialogues where the target model retains full conversation history. We identify a critical flaw in this setting termed \textbf{``Refusal Inertia''}: a model's initial refusal often propagates through subsequent turns largely to maintain contextual consistency, thereby masking its true vulnerability to sophisticated, isolated persuasion attempts. To rigorously evaluate the ``cold-start'' defense capabilities of SOTA models, we introduce the \textbf{SAST-IR} (Stateful Attacker, Stateless Target - Iterative Refinement) framework. By enforcing a memory wipe on the target while retaining the attacker's history, we simulate a worst-case adversarial setting using \textbf{multi-turn} (stateless) iterations. Leveraging \textbf{CP-Agent} (Cognitive Persuasion Agent), an enhanced diagnosis-guided agent, our experiments on the custom \textsc{CounterFact-Strict} dataset ($N=50$) yield alarming results: simple, diverse attack strategies achieved a staggering \textbf{96\%} success rate, exposing severe brittleness in memory-less defense. Furthermore, we reveal a \textbf{``Complexity Paradox''}: while complex, iteratively refined attacks are effective, they often trigger defensive compliance, whereas simple strategies achieve a higher rate of genuine persuasion (\textbf{84.7\%}). Our code and dataset are available at GitHub, this https URL.
https://arxiv.org/abs/2609.16777
Speech-to-speech dialogue models increasingly support persona control, yet existing spoken role-playing benchmarks remain largely character-centric and short-horizon. This leaves open whether spoken dialogue models can sustain diverse roles over extended interactions, especially beyond predefined fictional characters. We introduce RoleBreak, an open benchmark for long-horizon role-playing robustness in spoken dialogue. RoleBreak contains 310 character-based and user-centered roles, 6,688 human-verified dialogue turns, and 11,743 fine-grained evaluation criteria, with 1,856 turns carrying expressive emotion targets for evaluating vocal emotion. Its scenarios are designed to stress role consistency, interaction quality, safety, and affect over extended conversations. We evaluate nine configurations spanning full-duplex, omni-modal, and cascaded ASR--LLM--TTS paradigms. We find four key patterns. First, current systems are substantially stronger at semantic role adherence than at vocal emotion. Second, semantic robustness remains brittle over long interactions: even the strongest evaluated system encounters its first persona and safety failures after only 10.4 and 11.6 turns on average. Third, scaling the LLM substantially improves semantic robustness and delays failure, but yields little improvement in vocal emotion. Finally, user vocal emotion affects role-playing behavior even when linguistic content is fixed. These findings highlight persistent gaps in both long-horizon robustness and vocal expressiveness in spoken role-playing systems.
https://arxiv.org/abs/2609.16614
The clinical management of autism spectrum disorder (ASD) faces a bottleneck in early screening, mainly because trained specialists are scarce and conventional assessment tools are subjective. Here, we introduce ASDchat, a multimodal large language model designed for evidence-based ASD screening, which takes video, audio, and dialogue as input. ASDchat adopts a dual-branch architecture, where the decision branch generates screening probabilities and the evidence branch generates traceable, timestamped behavioral evidence aligned with standardized clinical criteria (ADOS-2). The model was trained and evaluated on a dataset of 1,035 participants from 27 sites in China, which covered typically developing (TD) children, children with ASD, and children with other disorders. For ASD versus TD, ASDchat reached an area under the receiver operating characteristic curve (AUC) of 0.953 $\pm$ 0.021. On 9 held-out sites that were not used for training, the mean AUC was 0.932. Furthermore, unsupervised clustering of the behavioral dimensions split the ASD cases into six subtypes with different phenotypic profiles, and ASDchat suggests an intervention for each subtype. ASDchat provides a feasible path for large-scale, evidence-based early ASD screening in clinical practice.
https://arxiv.org/abs/2609.16464
Negation is typically modeled through its linguistic realization, although spoken interaction is accompanied by tightly coordinated nonverbal behavior. We ask whether contexts centered on spoken negation cues contain measurable multimodal behavioral information: whether they can be distinguished from matched control contexts without lexical or acoustic input, where this information occurs in time, which modalities carry it, and whether it extends to the dialogue partner. We study 27 human-human interviews conducted in virtual reality, comprising temporally aligned gaze, facial, head, body, hand, and finger behavior and 964 annotated negation cues. Treating classification as a predictive probe, we compare 20 time-series models while excluding lexical and acoustic information, and then systematically vary temporal context, interactional source, modality availability, and event timing. Across grouped 10-fold cross-validation, the strongest probes reach up to .75 mean held-out AUROC from speaker-side behavior. Temporal analyses show that predictive information is concentrated around cue onset but remains detectable over a broader surrounding interval, while dialogue-partner behavior carries weaker predictive information with a comparatively diffuse temporal profile. Ablation and timing perturbations further show that facial features produce the largest modality-ablation effect and that the trained probe is sensitive to the temporal organization of the observed events.
https://arxiv.org/abs/2609.16396
As language models become more capable, long-term collaboration in learning, reasoning, and decision-making calls for a deeper understanding of the people they serve. Yet training such human-aware language models faces a fundamental supervision gap because current datasets for LLM assistant training contain few if any well-informed responses explicitly grounded in users' unspoken beliefs and goals. Scaling such supervision is inherently constrained, as users' underlying states are not directly observable. We thus propose the Mind2Dialogue framework to mitigate this gap by simulating users' mental states and turning them into privileged supervision for human-aware training. Specifically, we first propose a psychology-guided simulator that preserves personal characteristics while updating mental states through interaction to generate coherent conversations. The key idea is to enforce a shared evolving mental state that drives user behavior and guides an Oracle assistant's responses. Our privileged distillation then trains models on the Oracle's well-informed responses to assist users without direct access to their mental states at deployment. Moreover, we propose to evaluate human-aware learning by combining personalization and theory of mind, examining how models understand people and act on that understanding. Training on the full Mind2Dialogue corpus improves every reported personalization metric over the corresponding Qwen, Llama, and OLMo instruction-tuned baselines, including gains of 26.6 to 40.9 percentage points in preference-following generation. The gains extend to belief and action reasoning on Qwen and Llama, beyond personalized assistance. Looking forward, Mind2Dialogue makes user simulation a foundation for genuine AI collaborators that understand beliefs and intentions behind people's words and support their long-term goals across education, work, and everyday life.
https://arxiv.org/abs/2609.15972
Empathetic response generation in spoken dialogue systems requires both accurate emotion perception and appropriate emotion regulation. Grounded in psychological theories such as the Perception-Action Model and emotion regulation theory, effective empathy depends not only on inferring a user's affective state but also on regulating how it is expressed in responses. However, recent large audio-language models (LALMs) largely treat emotion as a direct conditioning signal, lacking explicit regulatory mechanisms, which often leads to affect mirroring rather than calibrated support. We propose ER-EDF, a psychology-grounded framework that explicitly decouples emotion perception and emotion regulation in LALMs. Perception tracks the user's emotional state, while regulation determines how this state should guide empathetic response generation. The framework is model-agnostic and integrates seamlessly into existing LALMs. We further construct a spoken empathetic dialogue dataset and introduce empathy-aware evaluation metrics beyond lexical matching. Experiments across five LALMs and two datasets show that ER-EDF consistently improves empathetic response quality in both automatic and human evaluations, highlighting the importance of jointly modeling emotion perception and regulation in spoken empathetic dialogue systems, paving a new direction for psychologically grounded empathetic AI.
https://arxiv.org/abs/2609.15089
The ISCSLP 2026 CoT-TTS Challenge requires TTS systems to generate Chain-of-Thought (CoT) reasoning from dialogue history before synthesizing contextually appropriate speech. While the official baseline establishes a unified architecture, it remains constrained by limited contextual comprehension, weak instruction fidelity, and suboptimal audio quality. We present a systematic optimization pipeline to address these limitations. First, we develop a data process framework that cleans raw data via FullSubNet denoising, Qwen3-ASR re-transcription, and Qwen3.5-35B-A3B-based history-CoT consistency analysis, while distilling 545K high-fidelity instruction samples using Qwen3-TTS and Seed-VC under strict quality filtration. Second, we propose a Context-Aware Direct Preference Optimization (CA-DPO) method. By employing a cascaded filtering strategy, ASR prescreening, LLM tournament ranking, and speaker similarity verification, we obtain high-confidence preference pairs that significantly enhance holistic ``Context$\rightarrow$CoT$\rightarrow$Speech'' consistency during DPO training. Third, we establish an evaluation method featuring a 500-sample test set and an LLM-as-Judge framework to independently assess reasoning and execution fidelity. Experiments demonstrate that our system significantly outperforms the baseline across all objective and subjective metrics, validating our data governance and alignment strategies.
https://arxiv.org/abs/2609.14740
Turn-taking is a fundamental component of spoken interaction, and while humans naturally rely on both verbal and non-verbal signals, dialogue systems usually depend on audio cues alone. This paper investigates whether visual features from face-to-face conversations can enhance turn-taking prediction beyond what is achievable from audio-only. We extend the Voice Activity Projection (VAP) model, a self-supervised transformer-based model for predicting future voice activity, by incorporating visual features extracted from the large-scale Meta Seamless Interaction dataset of dyadic face-to-face conversations. The visual features include gaze direction, head movement, body and hand pose, and facial action units (FAU). For incorporating the visual features, we explore concatenation, cross-attention fusion, delta features, and trainable gating mechanisms. Results show that visual information improves performance over the audio-only baseline, with FAU being significantly more informative than other feature groups. Body and gaze features nevertheless contribute complementary information, as the model combining all features performs best. Furthermore, results indicate that performance on specific tasks varies depending on whether training and test data come from improvised (acted) or naturalistic (non-acted) conversations.
https://arxiv.org/abs/2609.14666
Aligning multi-turn dialogue agents is usually framed as matching turn-level human preferences, yet direct optimization of long-term outcomes is often ineffective and prone to reward hacking. We formulate long-horizon dialogue optimization as a multi-objective reinforcement learning problem and train a multi-head value model that predicts a vector of observed user behaviors across multiple look-ahead horizons. Our findings demonstrate that a scalarized composite of dense auxiliary behavioral signals enables effective credit assignment and optimization of sparse outcomes. However, optimizing unconstrained single-objective proxies might induce policy degradations that are harmful when the agent is exposed to real users. To identify these failure modes prior to deployment, we establish a safety framework combining counterfactual user simulation with a validated dialogue-level outcome model to evaluate preference weightings and policy optimization methods. Finally, we demonstrate that distilling multi-objective value preferences into the policy via reference-anchored preference optimization matches on-policy online RL at a small fraction of its compute budget. Live A/B testing confirms that our distilled policy significantly improves long-term user retention, while simultaneously enhancing the positive behaviors and therapeutic-process markers.
https://arxiv.org/abs/2609.14648
Multi-turn interactions with LLMs are becoming increasingly common in information-seeking scenarios. However, user queries are often ambiguous and context-dependent, making them ill-suited for direct use as retriever queries. Conversational query reformulation (CQR) addresses this issue by rewriting the current utterance into a stand-alone query grounded in the dialogue history. Recent LLM-based CQR approaches achieve strong performance; however, their repeated LLM invocations and misalignment with downstream retrievers remain challenges. In this work, we begin from the observation that retrievers are highly sensitive to content ordering: simply reordering the same content can lead to changes in retrieval coverage and performance. Based on this, we propose a novel training-free method that generates a very large number of queries with minimal LLM usage by compositionally combining a small set of atomic components. We further apply LLM reasoning to construct a high-quality document set that balances precision and recall while capturing the user's core intent. Our framework generalizes across both open- and closed-source LLMs as well as dense and sparse retrievers. It achieves strong performance on four widely used conversational benchmarks, with up to 22.5% relative MRR improvement over the previous state-of-the-art baseline with far fewer LLM calls.
https://arxiv.org/abs/2609.14646
Instruction-guided music editors typically process each request independently, limiting their ability to support workflows in which users progressively refine a track. We introduce AURA, a unified multimodal framework for conversational music editing. AURA uses a multimodal large language model to interpret the complete dialogue history, an optional image, and reference audio, distilling the editing intent into compact concept tokens. A concept-to-audio module injects these tokens and frame-aligned reference features into a frozen MusicGen backbone, enabling precise edits while preserving unaffected content. AURA optimizes only 91M parameters while retaining 1.9B frozen backbone parameters. Experiments on Slakh2100 and MoisesDB demonstrate substantial improvements in edit correctness and content preservation over existing instruction-guided methods, including a 4-5 times reduction in FAD for out-of-domain addition and removal.
https://arxiv.org/abs/2609.14344
Realtime spoken interaction demands deep reasoning, prompt responses, and fluid turn-taking. We present StepAudio 3 Realtime, an audio-language foundation model organized around a continuous listen-converse-think-act loop. Deep Perception captures rich acoustic cues to interpret user intent, while Seamless Duplex models synchronized audio streams to handle pauses, backchannels, and interruptions naturally. Crucially, we resolve the tension between deep deliberation and latency via Think-While-Speaking, executing private reasoning in parallel with spoken delivery. In reasoning mode, StepAudio 3 reaches a 73.0 macro average on StepAudioChat. With Think-While-Speaking, it achieves dialogue and reasoning performance comparable to dedicated reasoning models while speaking in real time. Furthermore, an integrated Voice Agent handles asynchronous tool execution without disrupting the dialogue flow. StepAudio 3 Realtime achieves top-tier performance across key dimensions: an exceptional 90.6 on the MMSU benchmark, 98.9 Overall on the Artificial Analysis Full-Duplex Bench, and a 56.0% macro task-success rate on $\tau$-Voice.
https://arxiv.org/abs/2609.14005